The bike is lovely, however
"The bike is lovely, but we didn't receive a response to our inquiry about the front wheel not fitting the frame. We went to Smyths Toys to buy a replacement, and the kind man there told us that the frame had probably been squashed during shipping and advised us to try widening it by standing on one fork and pulling on the other side. My husband tried this when we got home, and luckily it worked. This was certainly not thanks to your automated system at Deryan. I won’t be ordering from there again—your customer service is nonexistent."























