Frequently Asked Questions
Our customer service is available from Monday to Friday from 9:00 to 17:00. Response time*: 3 working days - Due to busy times, it may take a little longer before you receive an answer from us.
Which countries do you ship to?
We ship worldwide. Shipping costs apply and will be added at checkout. We offer discounts and promotions throughout the year, so stay tuned for exclusive offers.
How long will it take to receive my order?
It depends on where you are. Orders processed here take 5-7 business days to arrive. International deliveries can take 7-16 days. You will receive the delivery details in your confirmation email.
Further Questions?
You can contact us via our contact page! We are happy to assist you.
I want to return my order
Returns are easily done by submitting your return to our returns portal.
Our customer service is available from Monday to Friday from 9:00 to 17:00. Response time*: 3 working days - Due to busy times, it may take a little longer before you receive an answer from us.
