A challenging position as Customer Service at DERYAN, where you, together with your team, will take customer satisfaction and quality to an even higher level. Who are we and who are we looking for?

Daily DERYAN has a name to uphold to exceed expectations. Customer Service is a calling card to our customers.

This means that when a problem arises, they expect to be offered a solution as quickly as possible. It is important that the customer has to do as little as possible to achieve this. Every day we are working to ensure and improve that experience.

What will you do?
Various diverse work will be performed, such as answering the phone, email, chat, WhatsApp, and other customer-facing tasks?

Would you like to work in a growing and young/dynamic company? Then we would like to meet you!

What does your position look like?
As an employee in the customer service department, you are the first point of contact for our customers.

Your main task in this role is to speak to our customers over the phone, but you will also handle other communication channels.

You have a central role in the team for both clients and colleagues. In addition, the position consists of various administrative tasks that you perform together with your colleagues. Within the customer service team you work together with 10 colleagues.

You

• Have a completed and relevant MBO diploma (or higher)/ HAVO gap year)
• Has excellent command of the Dutch language both verbally and in writing
• Has good communication skills and a customer-oriented attitude
• You master the Dutch language, knowledge of the English language is a plus.
• Has good listening skills
• Are patient and think in solutions. 

In return, we offer...

• A 37.5-hour work week (less is also possible);
• 25 vacation days per year
• A competitive salary; A varied, versatile position
• Opportunities for self-development and advancement!
• Fun work environment at a growing and young/dynamic organization.

 Interested? Have you become enthusiastic? Let us know by sending us your motivation and CV dean@deryan.com

Acquisition in response to this vacancy is not appreciated!