A challenging position as Customer Service at DERYAN, where you, together with your team, will take customer satisfaction and quality to an even higher level. Who are we and who are we looking for?

Every day, DERYAN has a reputation to uphold in exceeding expectations. Customer Service is a representation of our company to our customers.

This means they expect a solution to their problem as quickly as possible, with minimal effort required from the customer. We strive to ensure and improve that experience every day.

What will you be doing?
You will be performing various tasks, such as answering the phone, email, chat, WhatsApp, and other customer-oriented activities.

Would you like to work in a growing and young/dynamic company? Then we would love to get to know you!

What does your position look like? 
As a member of the customer service department, you are the first point of contact for our customers.

Your main task in this role is to assist our customers by telephone, but you are also comfortable with other communication channels.

You have a central role in the team for both customers and colleagues. In addition, the position consists of various administrative tasks that you perform together with your colleagues. Within the customer service team, you will work with 10 colleagues.

You

• Have a completed and relevant MBO diploma (or higher) / HAVO gap year)
• Have excellent command of the Dutch language, both verbally and in writing
• Have good communication skills and a customer-oriented attitude
• You have mastered the Dutch language, knowledge of the English language is a plus.
• Have good listening skills
• Are patient and think in solutions. 

In return, we offer...

• A 37.5-hour working week (less is also possible);
• 25 vacation days per year
• A competitive salary; A varied, versatile position
• Opportunities to develop yourself and grow!
• A pleasant working environment in a growing and young/dynamic organization.

 Interested? Have you become enthusiastic? Let us know by sending your motivation and CV dean@deryan.com

Acquisition in response to this vacancy is not appreciated!