A challenging position as a customer service representative at DERYAN, where you and your team take customer satisfaction and quality to an even higher level. Who are we and who are we looking for?

Every day, DERYAN has a reputation to uphold in order to exceed expectations. Customer service is a business card for our customers.

This means they expect a solution to be offered as quickly as possible if they encounter a problem. It is important that the customer does as little as possible for this. Every day, we work to guarantee and improve this experience.

What will you do?
You will perform various activities, such as answering the phone, sending emails, chatting, WhatsApp and other customer-oriented activities?

Would you like to work in a young/dynamic company that is growing rapidly? Then we would love to meet you!

What does your job look like?
As a customer service employee, you are the first point of contact for our customers.

Your most important task in this role is to speak to our customers by telephone, but you are also open to other communication channels.

You have a central role in the team for both customers and colleagues. In addition, the position includes various administrative tasks that you perform in collaboration with your colleagues. Within the customer service team, you work with 10 colleagues.

You

• Have a completed and relevant MBO (or higher) diploma / HAVO gap year)
• You have an excellent command of the Dutch language, spoken and written
• You have good communication skills and a customer-oriented attitude
• You have a command of the Dutch language, knowledge of the English language is an advantage.
• Has good listening skills
• Be patient and think about solutions.

In return, we offer...

• A 37.5-hour working week (less is also possible);
25 jours de vacances par année
• A competitive salary; A varied and versatile position
• Opportunities to develop and grow!
• A fun working environment in a young/dynamic and fast-growing organization.

 Interested? Excited about this opportunity? Let us know by sending your motivation and CV todean@deryan.com

Acquisition in response to this job offer is not appreciated!