A challenging position as Customer Service at DERYAN, where you, together with your team, take customer satisfaction and quality to an even higher level. Who are we and who are we looking for?

Every day, DERYAN has a reputation to uphold in order to exceed expectations. Customer Service is a calling card for our customers.

This means they expect a quick solution when they run into a problem. It's important that the customer has to do as little as possible. We work every day to guarantee and improve that experience.

What will you do?
You will perform various activities, such as answering the telephone, e-mailing mail, chat, WhatsApp, and other customer-oriented activities?

Would you like to work in a growing and young/dynamic company? Then we would love to meet you!

What does your position look like?
As an employee of the customer service department, you are the first point of contact for our customers.

Your most important task in this role is to speak to our customers by telephone, and you're also comfortable with other communication channels.

You'll play a central role in the team for both customers and colleagues. Plus, the position involves various administrative tasks that you'll handle with your colleagues. You'll be working with 10 colleagues within the customer service team.

You

• Have a completed and relevant MBO diploma (or higher) / HAVO gap year)
• You have excellent command of the Dutch language, both spoken and written.
• You have good communication skills and a customer-oriented attitude.
• You have a strong command of the Dutch language; knowledge of English is a plus.
• Has good listening skills
• Is patient and thinks in solutions.

In return, we offer...

• A 37.5-hour working week (less is also possible);
• 25 vacation days per year
• A competitive salary; A varied, versatile position
• Opportunities to develop yourself and grow!
• A fun working environment in a growing and young/dynamic organization.

 Interested? Have you become enthusiastic? Let us know by sending your motivation and CVdean@DERYAN.com

Acquisition in response to this vacancy is not appreciated!