A challenging position as Customer Service at DERYAN, where you and your team take customer satisfaction and quality to an even higher level. Who are we and who are we looking for?

Every day, DERYAN has a reputation to uphold in order to exceed expectations. Customer service is a business card for our customers.

That means they expect a solution to be offered as quickly as possible if a problem arises. It is important that the customer has to do as little as possible for this. Every day we work to guarantee and improve that experience.

What will you be doing?
You'll be handling various tasks such as answering the phone, emails, chats, WhatsApp, and other customer-focused activities.

Would you like to work in a growing and young/dynamic company? Then we would like to meet you!

What does your role look like?
As a member of the customer service team, you'll be the first point of contact for our customers.

Your most important task in this role is to speak to our customers by telephone, but you also won't turn away from other communication channels.

You play a central role in the team for both customers and colleagues. In addition, the position consists of various administrative tasks that you perform together with your colleagues. Within the customer service team, you work together with 10 colleagues.

You

• Has a completed and relevant MBO diploma (or higher) / HAVO gap year)
• You have an excellent command of the Dutch language, both verbally and in writing
• You have good communication skills and a customer-oriented attitude
• You have a good command of the Dutch language, knowledge of the English language is an advantage.
• Has good listening skills
• Is patient and thinks in solutions.

In return, we offer...

• 37.5-hour work week (less is also possible);
• 25 vacation days a year
• A competitive salary; A varied, versatile position
• Opportunities to develop yourself and grow!
• A fun working environment in a growing and young/dynamic organization.

 Interested? Excited about this opportunity? Let us know by sending your motivation and CV todean@deryan.com

Acquisition in response to this position is not appreciated!